Privacy Policy for Bluegrass Brothers Roofing Contractors
At Bluegrass Brothers Roofing Contractors, we are committed to protecting your privacy and ensuring your personal information is handled in a secure and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you interact with us, including through our website, social media platforms like Facebook, and other communication channels.
1. Information We Collect
We collect information to provide better services to our customers and improve your experience with Bluegrass Brothers Roofing Contractors. The types of information we may collect include:
- Personal Information: Name, email address, phone number, postal address, and other contact details when you voluntarily provide them through forms, inquiries, or transactions.
- Technical Information: We may collect technical data, such as IP addresses, browser types, and operating systems when you visit our website.
- Cookies and Tracking: Our website uses cookies and similar tracking technologies to enhance user experience. These help us understand how you use our site and improve its functionality.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To Provide Services: We use your personal data to deliver roofing services, respond to inquiries, provide estimates, and process transactions.
- Marketing Communications: With your consent, we may send you updates, promotional offers, and newsletters via email or social media platforms like Facebook. You can opt out of these communications at any time.
- Improving Our Services: We use aggregated data to analyze website traffic, improve user experience, and tailor our offerings to your needs.
3. Data Sharing and Disclosure
We respect your privacy, and we will not sell, rent, or lease your personal information to third parties. However, we may share your data in the following circumstances:
- Service Providers: We may share your data with trusted third-party service providers who help us deliver services (e.g., payment processors, email providers).
- Legal Requirements: We may disclose your information if required to do so by law or in response to a lawful request by public authorities.
4. Social Media and Facebook Integration
When you interact with our Facebook page or any other social media platforms, your activity and profile information may be subject to the privacy policies of those platforms. We encourage you to review Facebook’s privacy policy and your privacy settings on the platform.
5. Security of Your Information
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure server protocols, encrypted data transmission, and regular monitoring of our systems.
6. Your Rights and Choices
You have the right to:
- Access and Update Your Information: You can request access to the personal information we hold about you and update or correct any inaccuracies.
- Opt-Out: You can opt out of marketing communications by following the unsubscribe link in emails or adjusting your social media preferences.
- Request Deletion: You may request that we delete your personal information, subject to certain legal obligations.
7. Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in compliance with legal requirements. Any changes will be posted on this page, and we encourage you to review it periodically.